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RA Cycles Customer Reviews

What riders are saying about RA Cycles.

Showing 349 verified reviews

Another excellent helmet from Kask!

I’ve been a Kask fan for years and the Elemento Helmet is another reason that they are my go-to! Great fit, comfortable, ventilation is more than adequate and the white with black highlights looks very sharp. However, I do miss the faux leather chin strap which was a hallmark of Kask helmets. Nevertheless… top shelf!!

GREAT EXPERIENCE!

Very nice and helpful people there! Will by from again.
Michael P.

EXTENDS YOUR RIDE!

It does what it says. It extends your ride. Works great and seamlessly.

Excellent & Friendly Service Every Time

My road bike rides like it’s brand new after the pro tune up at R&A, and the team is always super friendly and extremely helpful. Highly recommend for any and all bike needs!

Great service!

They are very helpful and knowledgeable and solved my issue.
Rosemary Q.

GREAT EXPERIENCE!

I’ve had a great experience with R&A Cycles. Their customer service is always friendly, professional, and genuinely helpful. The team is extremely knowledgeable and takes the time to explain everything clearly without any pressure. They’ve done an excellent job helping me keep my bike in top condition, and I always leave feeling confident the work was done right. It’s hard to find a bike shop with this level of expertise and customer care. Highly recommend them to anyone looking for quality service and a great overall experience.

Mango Chris king Headset

Awesome experience all around with the staff at RA cycles in Walnut Creek. They got me a specific color headset straight from the manufacturer.

I only wanted the cover but had to buy the whole clamp set

The cover went missing for my Addict RC so I had to buy the whole seat clamp. It's a good product, but really the cover should be available separately, since it's just a push fit.

Perfectly integrated tail light

It's nice to have a light that integrates so perfectly with the seatpost of my new Addict RC. Why don't other bike manufacturers do this too?

What an experience!

Jonathan was great and spent a lot of time talking about my specific measurements and how to improve. It really was more than a fitting but an educational experience for my benefit.

Lightweight

Great wheels
Carlos M.

Excellent pedal, excellent price.

Tip top pedal. Wider platform makes a huge difference. Best price I could find on the interwebs.

FLEXIBLE AND SEAMLESS!

Great purchase. Less expensive than full pant but more flexible, especially when the weather is changeable. Holds tight without slipping. Together with a standard bicycle short the look is seamless.
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“”The Ones you can trust !!

The whole R&A team is the very best in customer service and cycle mechanics.
I give the whole crew “10 stars to be honest “
“”Let R&A cycles be your cycling headquarters “”

Cervelo seat post wedge

It wasn't the exact clamp that I had lost, but it worked!

Enjoying a new helmet !!!!!

fits well, and the chin strap is perfect. I also like the color !

Helmet

Good service fitted correct
Norman S.

Lake is my favorite

These Lake shoes are a replacement for a five year old pair and are perhaps even more comfortable. After just two rides, I used The’s on a 90+ mile Fondo and my feet felt fantastic throughout the ride and after.

RA Cycles Booklyn is my bike shop!

Quality, knowledgable, friendly and super fast service. Thank you RA Cycles!!

Quick repair saved my upcoming fondo

Appreciate the quick, unscheduled hub repair by Todd!

Great Tune up

Excellent job, Quick service, bike feels brand new again

Top shop

Quick shipping and always good communjcation
William V.

Go to chamois cream

I've been using it for years. I was disappointed when it disappeared for a while but glad it's available once again

Fast shipping

Great shipping and arrival speed, the label was printed and shipped a day later.
Anthony P.

Great company

Item was as described, but I was much more impressed with the quickness of their shipping and arrival of the watch.

Great for me and the bike

Tim did an amazing job. Both assessing my bike and my body limitations. I went home with a much more comfortable bike and a plan to my my body a better power plant.

Great experience

Sheila was so helpful. Happy to have found this place

Great Bike Shop

R&S is a great place to shop with all kinds of goodies for your bike (or a new bike!)
Evan P.

Great insoles for a little extra arch support.

These insoles made my new Lake gravel shoes even more comfortable for longer rides. Just the right amount of arch support for my aching posterior tibialis. Tim’s bike fit was great and he steered me to these.

Best Store

No matter what you are looking for, these guys seem to have it in stock when others do not. Great store, easy web site.
Gino

BUTT BUTTER MAGIC!

Best butt butter in the world, and R&A Cycles always has it in stock for a great price.

Great team & Products

Cynthia Cabbad & Dylan McDonald were very communicative with my order. Dylan Explained it would take a little more time due to availability. He followed up to make sure the shipment make it through. Received the part in perfect condition. As in description. Worth the wait. Thank you guys!

Easy to order

Easy to order. Received the confirmation once the item was in.
robert r.

Great Value

Just as expected. One of the larger types of these bottles. Fits tightly in the bottle cage. Paddling keeps the tools quiet.
Zipp SL Sprint was exactly the piece I was looking for to complete my bike build and dial in my fit. The stem is high quality carbon fiber with amazing finish. Matte black matched my frame and handlebar combination. The stem is super stiff. Communication from RA Cycles was great. Tbey reached out quickly to mae sure the order was acurate and would ship promptly.

White pinarello water bottles.

I'm very happy after receiving it.
Adds and awesome look to my pinarello with the white bottles.

MUCH EASIER TO NOTICE TRAFFIC

with the display covering half of my edge 1050 it is much easier to notice traffic behind and approaching

Thorough and detailed fit!

Tim was great! The fit started with a strength and mobility examination, followed by a detailed explanation of what the results meant and how they incorporated into riding. We then moved to the actual “bike fit”, starting with my current bike setup and then on to the Sensei bike to explore different geometries / bike options.

The only thing I would change if doing the process again, would be to have my ideal bike selected prior to the session and then focus on dialing in the frame size / fit for that specific model. My fit measurements produced ranges, resulting in some trial and error when selecting a new bike, as I fell between two size options.

Overall, it was a great experience and would recommend.

Continued Great Service

I brought my bike (Argonaut) back because I geat solid, reliable and professional serveice at R&A; also, your team is informed and knowledgable.

Great service!

Best in the business! The team really knows what they are doing.

Customer Service

RA Cycles has great customer service keep up the great job!
Hernan G.

lake shoe fit

The shoes fit great. The sizing chart on line helped ensure I had the right size. My only problem was when I put the shoes on the catch for the loop to tighten the shoes wouldn't hold the loop. It came loose each time I tried. I used a letter opener to pry the catch up a little and then the loop would fit. Since then I have had no problems and it has worked well.

Dylan's OUTSTANDING Support!

Everything was not perfect due to waiting on my new frame from overseas. Ordering was simple. Dylan Mcdonald put up with all of my changes after my initial order. Dylan was OUTSTANDING!!!!!! Bike arrived in perfect condition. It's everything I wanted in a dream setup. My fitter/mechanic put it together for me. The bike was delivered almost ready to go. A simple rebuild and I was set for the fit. The fit was simple also; only adjustment was the saddle hight. I would recommend RA to all my friends.

Easy to work with

It’s a good tape, good colors. Really easy to work with

Another great experience

Whole team here is absolutely dynamite I am constantly referring any serious cyclists to use the services. Can’t say enough great things about this location and the staff.

Great Tire Deal

Great Tire Deal
Ronald D.

COMFY AND COOL!

Awesome jersey, very comfortable and keeps you call
Aaron v.

Great customer service.

Awesome online shopping experience. The care they put into packaging the product for shipping is amazing. My first thought when I opened the package was, these guys actually give a shit about the whole customer experience. Well done!
Timothy M.

GREAT SAFETY UPGRADE!

A solid safety upgrade. They work great. The added visibility on the road is very reassuring.

CAN'T WAIT FOR WARM WEATHER!

I love it! Can’t wait to have warm, dry weather to ride!

Top Notch Company

R&A provided good communication throughout the purchase. Then when the bike was shipped to them, they setup everything perfectly. Shipped out overnight. Experience was great
Walter R.

LIGHTWEIGHT POWERHOUSE!

Great bike, lightweight for a ebike, but with enough power to ride with the group.

When I ordered it, you never even had the product in the store. That’s not my fault you guys didn’t have it. Somebody should send me back my $20. You shouldn’t have it on the site if you didn’t have it in stock.

I love the product but it shouldn’t have taken a week when I paid $20 extra to have a second day. You guys didn’t even have the product in your store but still charging my $20. Somebody should’ve sent me back my $20.

CAN'T WAIT FOR BETTER WEATHER!

It’s built very well. Have not been able to put a lot of miles on it yet. I hope to change that as soon as weather gets better. I live about 20miles from Chicago and had a lot of snow this year.
Stephen G.

WAY BETTER THAN EXPECTED!

I like it better than I thought I would. I have a older model and the new one is noticeable better.

CAN'T WAIT FOR THE FIRST RIDE!

Have not rode it long enough to give a honest assessment but it’s well made and I can’t wait for the first long ride to test it.

Melhor loja

Melhor loja!!!
Wellington B.
Great quality product for a perfect price. Good shipping time and excellent customer communication.
Great quality product for a perfect price. Good shipping time and excellent customer communication.

FAST SHIPPING!

Shipping was faster than expected
Jonathan C.

COMFY BUT HEAVY!

They are very comfortable! The padding inserts a thick and support my arms very well. The quality of the cups is very sturdy and well constructed. They mounted onto my Speed Concept wing bar without problem. The only bad aspect, is the weight. The cups quite a bit heavier than advertised, especially with pad inserts. Otherwise, I would have rated them 5/5.
Jonathan C. Signature Closed Back Arm Cups

Very good interaction

RA cycles is a great bike shop . Staff / Mr Felix very professional and good since of human , bike mechanic Octavia did a great job on my tube less tires I rec/ him

Taking triathlon to next level

Phenomenal bike. Came professionally shipped as described with cool accessories and great customer support . Cant wait to use it on Muncie 70.3.
The quality of helmet 👍👍👍👍👍, RA Cycles services exellent, the packaging perfect…

Exactly as advertised

The SRAM X01 crankset arrived quickly and was exactly as described. Perfect fit, great price and exactly what I was looking for.
They had issues with the part clearing customs, but kept me posted about the delay. The customer care was really top notch. The mount fitted perfectly my F7.
They had issues with the part clearing customs, but kept me posted about the delay. The customer care was really top notch. The mount fitted perfectly my F7.

High quality service!

Extremely professional and polished and going the extra distance to ensure I have the best maintained bike

Great shop

Great shop
Nathaniel C.

FAST TURNAROUND & GREAT COMMUNICATION!

Super quick turn around and great communication.

VERY PLEASED OVERALL!

Always timely and work done as expected.
One note ( but is my fault for not informing the shop) is if a bike has a waxed chain, they may not want it cleaned/lubed.
The front wheel wobble on high speed descents is gone and must be a result of the wheel truing.
Very pleased overall.

Awesome Service and Workmanship

Awesome service, experience, workmanship. Trust your bike work to R&A. Such deal now with 50% off pro tuneups.

Great Retailer

Thought the item was in stock, turns out it wasn’t. Took a little bit to get it but otherwise excellent shop to deal with. Good communication and feedback.
Jon E.

Great helmet from a great store.

Fits like it was made for me. Felix was great to work with as he gave me several options to choose from.

Great customer service!

I'm been shopping here and have my bikes tuned up here for many years. Great customer service and highly recommend!
Richard S.

KEEPS MY HEAD SAFE AND WARM!

Works well in keeping my balding head from turning crisp and helps w/ keeping the ears warm.
Performance as you would expect withLook pedals but now with safety feature, awesome. Also thank you RA CYCLES for quick delivery.
So far i am very impressed, the lights are bright easy to charge and easy to install, I hope that over time the lights last as long as advertised and stay secure to the pedal

Honesty is the BEST Policy

RA will tell you straight up how it is. No fluff no BS good ol' honesty whether you like it or not for your best interest. I appreciate the knowledge and insight that they gave me during my shopping experience. Extremely helpful and outstanding customer service. Will shop here again.
Johnny D.
Loving how this helmet breaks the wind in comparison to my last. It is definitely as aero as it is advertised. Don't nearly hear as much wind resistance noise as I used to.

The fit of the helmet is snug and perfect. Giving me a perfectly secure feel in it.
So like the shape of these bars. The drops are really close as well.
Great service as always. Just needed a different spacer but you got it done and it works properly now.

RA cycles is a five star business!

RA cycles is efficient and personable. Excellent business. Fair prices and quick shipping.
Christopher B.
I have been riding bikes for over 70 years and I have never had a more pleasurable experience with a tire than I have with the P-Zero. It is the fastest, smoothest, and most comfortable tire in the entire industry.

Awesome bike shop

Beyond helpful. When I picked the bike up Andy told me everything about the bike. It was very informative.
Jeff L.

my experience

good attention
Mauricio C.

Stem i needed....

The Best
PETER l.

Thanks

Perfecto
Eric F.

Good company to buy from

All good
thomas s.
These shoes are beyond what I even expected. It was so nice to try them on in store with Josh in Walnut Creek, he was super helpful and with a nice sizing realized I didn’t need the wide model after all. The stiffness but foot conforming is on another level from my previous pair of lower end shoes. So far they’re amazing!
Came from S-Works 7 Wide, these solved right side saddle sores, right foot feels now properly connected through the whole cycle. They have really changed my interaction with the bike.

Always amazing

Shop here !
flynn w.

Rotor DM 1X

Quick shipping very well packed best price
Carlos L.

Ra cycles

Good discounts!
Syd M.
Ive been using shimano deore xt since 2018. From m8000 to m8100 and m8120. They are reliable brakesets. Easy to install and bleed.

great as usual

fantastic service, timeliness and quality of experience
Gabriel P.
Solo puedo decir ... Cynthia la persona encargada de los despachos online, es una persona
EXTREMADAMENTE AMABLE у DISPUESTA a dar acompañamiento en las ordenes ... Me contacte con ella 3 veces para confirmar algunos detalles y siempre estuvo resolviendome cada duda que tuve ... Que tranquilidad me genero comprar con RA Cycles ... 100% recomendados.
El manubrio llegó en muy bus estado, bien manado y teniendo todos los cuidados pertinentes para evitar daños.

Posdata: Denle un AUMENTO a CYNTHIA de inmediato
Thanks to the whole R&A Crre for an amazing build and experince. From the first look (a Colnago ride event at R&A) to the conversation with the staff about for - to the master fitting session before (and after) to the incredible build. All first class plus. The bike is dialed in AF. Great communication and service. I’m a customer of R&A in Brooklyn going back 20’years and the Walnut Creek team are also amazing. Thanks!!
Exactly as described. Oddly this was harder to find than expected. Old one was ok but wearing out. Online purchase went seamlessly.

Very Satisfied

Very satisfied with the entire transaction would definitely purchase items from this company again.
Steve H.
The part fit exactly as advertised. It was very affordable, and it came in a very timely fashion. Very satisfied with the entire transaction.
Solo puedo decir … Cynthia la persona encargada de los despachos online , es una persona EXTREMADAMENTE AMABLE y DISPUESTA a dar acompañamiento en las ordenes … Me contacte con ella 3 veces para confirmar algunos detalles y siempre estuvo resolviendome cada duda que tuve … Que tranquilidad me genero comprar con RA Cycles … 100% recomendados

Posdata: Denle un AUMENTO a CYNTHIA de inmediato

Happy customer

Will buy from this store again
Kenneth J.

Excelente

Excelente
Jose R.

Customer focused

Carry's what you need and fast reliable shipping
Michael T.
Product is great ... seller even better. Fast service and great communications.
Great cycling shoes. Comfortable and perfect to hit the trails
perfect
Michael P. MOST iTalon Ultra Computer Mount
This is the OEM tape on my F7. I’ve got 10,500 km on the original tape showing no signs of wear. I bought new for when I do finally wear out the original tape.
Great shoes for hard trail riding. These give a solid base on platform pedals and are strong enough not to get torn up by the pegs. I have one pair with over 1000 miles of aggressive trail riding. They are still doing well but I went ahead and bought another pair.
I have wide feet but the toe box is large enough not to be constrictive.
Great bibs for the value. Some might see them as a bit pricey, but they are well worth it versus much more expensive bibs.

Nice

Great service
MILTON W.

Where else to go?

They know everything. They stock everything. The staff is helpful and friendly.
Emma J.
great jersey, and the RA team is even better. they were able to help me find the best jersey and even gave me a discount, can't recommend these guys enough. shipping was super quick too

The place to shop...

This store is very clean and well laid out, along with a very professional staff and top shelf products. Highly recommend.
David S.

Great shop

World class shop,
James P.
I bought new cycle shoes with a custom fit orthotic. I’m really happy with my shoes.
Excellent! Fit on my bike Dogma
Strong material
Héctor MOST iTalon Ultra Computer Mount

Top!!!

Super Kontakt und schneller Versand.
Harald B.

Jn

Very easy and clear.
Joshua N.
Solid helmet. Good ventilation (Texas summer), secure fit, great adjustability and stylish (no shroom) to boot.
Top… já cheguei no Brasil com ela e vou fazer o primeiro teste em solo brasileiro com a máquina.
Best water bottle. This bottle is 3” dia by 7” tall. Would like to have a taller bottle. Maybe a 9” tall by 3” dia.
Yes, i would recommend to friends, shipping was a little expensive but I couldn't get one anywhere else,
This light is fantastic because it's very vibrant and bright. Also, it has some fantastic modes to choose from. This light is so good l had to buy another one. I would highly recommend this light to others because its worth every penny.

Solid store

Good pricing. Fast shipping.
David D.
Great shoes. Glad to find them in my size 36. This is my third pair. Shimano has moved on to the SH-RX801, but from what I've read, they are very similar to the RX800.

Perfecto servicio

Muy recomendable
Teo F.
Extremely comfortable and not much difference from a ventilation standpoint than the previous utopia helmet, which I think is good. But I was hoping it would cover more of the ears and take away more wind noise, which is what some reviews claimed. All in all a solid helmet

Stop

Love these brake pads go great with enve ses 3.5 rims
Kenneth P.
Used for many years with good results. Have tried other creams but always came back to Doc’s.

Efficient

Very knowledgeable staff.
Christopher H.
Felix is super. Fitted my helmet to my head in a manner never done before
Stephen A. Giro Aries Spherical Helmet

Comfy & stylish

Recommended
Sheldon R.
Customer service was an A++

Shiela is extremely knowledgeable, very sweet, and she spent a lot of time helping me select the right wheels for my upcoming race that were in my budget. She is excellent 👍🏼👍🏼

11 out of 10 - Thank you!!
A great exploration of the often under-appreciated art of bike fitting, and the body with specialized info from seasoned experts and an open discussion afterwards.
It was an incredible opportunity to hear and share different thoughts about bike fitting. The intimate nature of the space was great and the staff extremely welcoming. Getting to hear Ben Serotta speak and interact with was a massive treat. Especially since he's done so much in the bike industry.

Thanks R&A!

The customer service is fantastic- handling my bike repair, quick and efficient.
Patrick S.
I wanted to add as much cushion as possible to an otherwise somewhat stiff road bike, so I chose the max thickness Silca bar tape. I think, however, that this super-thick tape might be too thick from the point of view of gripping the handlebars comfortably, so perhaps I should have gone with the next thickest tape instead. I will ride the bike for a while with the 3.75 tape before deciding what to do.
Got into hook onto my Apidera saddlebag and it worked great. Plenty of battery life which I needed for a 24 hour ride

A Pleasent Buying Experience

Nice, easy to navigate website. Helpful presale advice and information. Well-packaged and quick delivery time.
Mark N.
Even though I bought these shoes knowing they are a 4-year-old model, their features are the same as the current model with only the graphics have been updated. Personally, I prefer the old graphics and I especially like the color. It's mainly a shiny pale grey color that Sidi calls "Lucindo" which is very vibrant with black accents that set the shoe off very nicely. This model has a very stiff, all carbon sole, a decent fastening system which I prefer to Boa and the heel retention system would be difficult to do without once you have tried a shoe that has it. All in all, it's an excellent cycling shoe and I wouldn't expect anything else from the Sidi brand.
Solid shoes. I have a wide foot, and they fit me well. I am a 13/14 in any given brand, and with a 48 they fit snug at first, but after a ride or two, they feel great. Love the toe-cap, and they grip my pedals well. The heel has an elastic cuff that keeps them securely in place. If you've owned Shimano shoes in the past and have been happy, you'll love these.
Works as advertised and complements the look of the bar.
Great customer service from R&A Cycles during the backorder process
Liam W. MOST iTalon Ultra Computer Mount
it's what I needed for my second Edge 830, 1 is primary and the other a 'back up' but both need protection.

Best cycling store

The best customer service , I trust Zac and the rest of the team 100% , they definitely know what they are doing.
Carlos F.
Easy to connect to bike computer and to replace battery. Beware you will need a special tool to open the battery compartment, but still a great add-on
XT 4 prisons are a solid choice for brakes. These are going on my Ray’s / pump track bike.

A candy store for bikes...

Such a great bike shop. A superstore for sure. Everyone is super nice. Phil, Sheila & Luis are great to work with.
Jock D.

A1

Ty
Mark T.
Great deal

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R&A Cycles - 50th Anniversary

50 YEARS AND COUNTING

From a Brooklyn storefront to flagships in Walnut Creek and Miami, from handwritten mail orders to a fully digital custom bike builder — RA Cycles has spent half a century doing one thing: serving riders who demand the best. That half-century belongs as much to you as it does to us. The riders who kept coming back, who sent their friends, who trusted us with bikes that matter — you're the reason we're still here. Here's to the next fifty.

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