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Privacy Policy

Introduction

We at RA Cycles respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, and handle your information when you visit our website or purchase our products.

Information Collection

We collect the following types of information:

  • Personal Information: We collect personal information you provide us when you purchase products, create an account, or contact us for support. This may include your name, address, email address, phone number, and payment information.
  • Device Information: We collect information from and about the devices you use to access our services. This includes IP addresses, browser type, operating system, device identifiers, and information about your use of our website through cookies or other tracking technologies.
  • Usage Data: We collect information about your interactions with our website, such as the pages you visit, the links you click, and other actions taken within our services.

Use of Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your information to process transactions, ship products, provide customer support, and communicate with you about your orders.
  • To Improve and Customize: We use your information to improve our services and tailor them to your preferences and previous interactions.
  • For Security: We use information to help improve the security of our website and services, including to detect and prevent fraudulent transactions and other illegal activities.
  • For Marketing: We may use your information to contact you about new products, offers, and promotions, unless you have opted out of receiving marketing communications.

Sharing of Information

We may share your information with third parties in the following situations:

  • Vendors and Service Providers: We may share information with third-party vendors and service providers who need access to your information to carry out work on our behalf, such as payment processing and data analysis.
  • Compliance with Laws: We may disclose your information to a third party if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the website or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us directly through our customer service channels.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

If you have any questions or concerns about our privacy practices, please contact us at support@racycles.com.